Shipping costs

Find out where we deliver, how we calculate delivery charges and which items are available for collection only.

At checkout

How are delivery charges calculated?

Delivery charges depend on the total weight of your shipment and the length of the items. For standard shipments, we calculate the charges automatically at checkout and show you the total before you place your order.

Oversized items are available for collection from our warehouse only.

Delivery area

Where do we deliver?

We deliver to addresses in the Schengen Area. Deliveries are made to the ground-floor entrance. We do not deliver to the destinations listed below.

Azores
Balearic Islands
Canary Islands
Clipperton Island
Cyprus
Faroe Islands
French Guiana
French Polynesia
French Southern and Antarctic Lands
Greenland
Guadeloupe
Ireland
Madeira
Malta
Martinique
Mayotte
New Caledonia
Réunion
Saint Barthélemy
Saint Martin (French part)
Saint Pierre and Miquelon
Wallis and Futuna

Who delivers your order?

We usually ship with DPD, including small parcels that fit through a letterbox. Where practical, we may use another carrier or deliver the order ourselves.

Can you track your order?

Tracking is available for most shipments. Some items, including certain letterbox parcels, may be sent without tracking.

Collection only

Oversized items

Items longer than 1.75 metres that cannot be split into shorter sections cannot be shipped using a standard parcel service.

These items are available for collection only from our warehouse at Hooibeemd 1a, 5705 DD Helmond, the Netherlands.

View opening hours

Questions about delivery or collection?

Please contact us if you have questions about delivery charges, shipping or collecting your order.